It is human nature for people to disagree. Interpretation of the spoken word includes, partially, an imposition of the listener’s view of what was actually said. Chinese whispers, if you have ever played it as a game shows that the original statement when passed from person to person changes into something quite unrecognisable. So what chance then the written word??
No-one can read the two dimensional written word and know exactly the intent of the author. That is why there is so much variation in interpretation of the great literary works, song lyrics etc. So when it comes to Internet Forums, then the job of moderator must rank as either one of the most envied or reviled positions to be in. People who own websites, which include a forum can play “god” based on their often “knee jerk” reactions to certain situations, and their often ill perceived interpretation of what a member may have written.
If, as a result of having such power over their tiny kingdom (on the scale of it one website forum is just a mere grain of sand in a vast network) they feel threatened by someone who contributes positively to their forum, they seem to become obsessed at finding any excuse to say “you’re barred”. Likewise if they take someone else’s opinion as a personal attack on themselves, they can get equally eager to shut the other person up.
Is this freedom of speech? Is “forum etiquette” political correctness gone wrong? I think so.
For example, I recently responded to a request for help from someone in the UK, who was trying to complete a property purchase in Spain, and was being frustrated by the lack of cohesion between his lawyers, the developer and the lenders. One important licence was needed before the first habitation certificate could be issued. The person needing assistance on the ground, offered to pay towards any running about, any person that offered to help would incur. I responded that I was happy to help and noted his offer to meet expenses, which were hardly going to amount to perhaps a drink at the local bar, when he came to Spain. For some reason the forum owners jumped to the ridiculous conclusion that I was acting in a “shark” like manner, on the point of ripping someone off, and immediately e-mailed to advse that I was no longer allowed on the site, and also posted a message warning the poor guy, looking for help about “sharks” after taking money off him. This was subsequently amended to “businesses”, which made it look less slanderous.
As a professionally qualified financial adviser, I work in a highly regulated environment, where such activity would soon see an end to my career. I sought an apology and explanation from the webmasters/administrators as to why my “free” advert in their business directory had been removed. I am not sure of libel laws in Spain, but feel that I have been treated very shabbily and unfairly.
So, I would say to anyone, who wants to administer a forum, stay objective, don’t make rash assumptions, talk to members privately before taking action that may have a detrimental effect on someone’s livelihood.
I don’t expect everyone to agree with everything I say, and I am sure everyone else feels the same. For forums to be healthy, freedom of speech and opinion is essential. Webmasters should not act like “wartime” censors.